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Emergency IT Support

If you need IT support immediately, in the Ottawa area call 1-613-627-4370. Depending on your description of the problem, we’ll attempt a remote emergency response or promptly dispatch an IT expert to your site. Please ask about our service rates.

Services

  • Virus and spyware removal
  • Networking and Internet
  • New hardware/software installations
  • Diagnostics, repairs and upgrades
  • Data backup and forensics
  • Printer and scanner maintenance

Support Call-in Period

For emergency support during regular business hours, please call (613) 627-4370.

After Hours

After-hours, weekend, and holiday emergency IT support is available with the issuance of a silenceIT support ticket that can be texted to us for rapid response by SMS. This is a contingency service only. Support tickets and full instructions are available by prior request. We do not offer them on demand.

To receive a support ticket and instructions on how to use it, please call (613) 627-4370 during regular business hours.

Call for an executive e-business diagnostic
Modules or à la Carte?

Modules or à la Carte?

Choose “prix fixe” service modules for rapidly deployed web or IT projects. Add à la carte services for more complex e-business or e-marketing initiatives. Whatever your need, silenceIT has a solution to suit your budget and time-to-market objectives.

Save Time and Money

Save Time and Money

One supplier for web design and marketing. Another for the development of your custom web applications. A third for hosting and IT. Or call silenceIT for an end-to-end solution with true single-source cost- and time-saving benefits.

Recent News

The Big Reveal

silenceIT has a new website – and a new look! A months-long makeover that today culminates in the Big Reveal. We urge you to explore the results of our work. If you like what you see, we also urge you to call.

Protect Your Investment

Protect Your Investment

Start with a content website today, add an e-commerce or community platform tomorrow. silenceIT’s standards-based development framework anticipates future growth in design, application, and infrastructure. You’ll never need to retrofit past work.

Take Control

Take Control

Your project will always be on budget and on time. Login to the silenceIT Customer Portal and receive end-of-day status updates. Post comments, download concept files, approve work tickets, or review timesheets. Stay “in the loop” - and in control!

Recent Blog Activity

Creating the right Facebook Page for your company

There are two types of Facebook Pages: Official Pages and Community Pages. The following post will help guide you in the right direction as to which Facebook page is right for your company.